As it stands, much of what we do is impacted by artificial intelligence on a daily basis. Whether we are using our smartphones, surfing the internet, buying products online, browsing social media or listening to songs on our favourite music streaming service, AI is impacting our choices in one way or another.
Take it to a business level and we are seeing increased automation around optimisation of performance and command-control activities. AI is also augmenting human perception in the likes of voice and facial recognition in transport, medicine or consumer protection for example.
Yet, artificial intelligence, and it’s potential, is still understood to be in the infancy stage. The rate of progress and how ‘intelligent’ computers might actually become is one of the most hotly contested aspects of the digital transformation era.
Whilst change is inevitable, there are still question marks over the extent to which artificial intelligence will affect business models, working environments and people’s roles. Despite the hype surrounding it, machines, at this stage, can still only perform narrow tasks that human intelligence has taught them, say experts. But, the potential is there. And, in addition to the technical challenges associated with the development of AI, there are also philosophical and ethical questions to be considered.